So I just fell in love with Panera Bread all over again.
Upon returning from lunch, and ready to eat the amazing salad which they call Fandango, I quickly realized that there were NO MANDARINE ORANGES.
I was a little peeved, but it was cool. I called them anyway just to give them the heads up, cause I saw a guy back in the prep area that I had never seen before, and thought maybe he just didn't know.
Well who should answer the phone then the awesome chick that works there (whom I have praised before for being so awesome and nice), and I told her what was up. (this is why she is awesome) She immediately sided with me, saying she'd be pissed and did I want her to bring me some oranges for the salad. I was taken aback. I wasn't be super pissy or anything, but then I started thinking hell, the girl probably wants to get out of work. So I said sure. She put her boss and and told me to act super pissed.
Well, it's kinda hard to act pissed over oranges, but I did my best. The manager said they would send some right over. t
Just a minute ago, they dropped off a brand new salad, and enough cookies for the whole office! wheee
Panera you are back in my good graces, and thanks Katie!
That is service (^_^) I love Panera bread, potato soup, whole wheat baguette and fontega chicken please.
ReplyDeleteWOW! That's some great customer service. I'm a little shocked that they brought you a new salad and everything to your home! What a great place.
ReplyDeletehey, thts cool.. so much for customer service.. way to go !!
ReplyDeleteI live at 23063 Commonwealth in Seattle. Been up here before?
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